The Franciscan Hotel

We enjoyed our stay! It was awesome. We loved that we had a big room, a balcony, the beds were very comfy (great mattress). There was unexpected continental breakfast at the hotel. There were dishes and bottle openers and a coffee maker. It was really really good.

Excellent stay at this property. Very clean, nicely decorated, convenient wet bar with everything you need for a short stay. Huge refrigerator, utensils and lot of space. Best location near beach area and short walk to SB downtown. Best value, would love to be back again and again.

First, Ben was simply the best! Always a huge smile and went above and beyond from check in to check out. I was so happy to see him at the front desk the next morning. Such a sweet man! Please thank him for us. Our dog loved the extra treats he gave her!! The hotel is beautiful and very tropical. I loved seeing passion fruits all over. I wish I was there to see them ready to pick. Loved the pool. It was perfect temperature and so clean. Super quiet hotel. Bed was so comfy. Very well decorated in a minimalist and functional way. The breakfast was so delicious with egg bites and yummy mini croissants and the coffee very good. Loved the free cookies and coffee 24 hrs a day and lemon water. I definitely will want to go back to Santa Barbara again and The Franciscan will be my first choice. I actually looked up rates for Christmas time with our grown kids, but was very surprised at the price. $36k per room for 5 days. I will try again. It has to be wrong. I only paid $163 + pet fee for my one night stay. 🥲

First and foremost, I like my time staying in the Franciscan hotel. So many good things I can say about it: superb customer service from the front desk staff Ben, cozy and elegant interior design of the room, great location with easy access to the beach and downtown area, quiet neighborhood (not facing a busy street), great breakfast, etc. I extended my stay for one more day at the original price. However, both nights I heard noise from my neighbor. First night there’s television noise and second night the couple was having a big fight midnight (I can hear exactly what they said, not that I wanted to). I understand walls are very thin in inns generally, and this hotel is no exception. I was able to ask front desk for help at 11pm before their office hour ended, but shouting and yelling was what we could not control. I still gave an 8/10 for my experience. If you choose to stay here, please be mindful of your volume and DO NOT have a fight at midnight!!!

I liked the prompt service. My husband and I arrived and was given a room that was was not ready to be occupied, meaning the bed was not made and there was trash etc. but as soon as the manager spotted that, he quickly apologized and moved us to a suite at no extra charge. He was extremely concerned about the mistake that had occurred and apologized for the inconvenience caused and took our belongings and settled us in the nice suite. He was extremely professional and very attentive. He even offered a free night next time we need to stay here in Santa Barbara. The room was very clean and had everything you couldn’t find in other pricey hotels. My husband and I will definitely come back and refer this hotel to others!